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Initial response targets

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Accessibility feedback	ACCESSIBILITY	3 business days
Historical/cultural correction or sourcing concern	CULTURAL_RESEARCH	5 business days acknowledgement; review status/substantive update targeted within 15 business days
General company inquiry	GENERAL	5 business days
Legal notice	LEGAL	3 business days acknowledgement
Business partnerships and licensing	PARTNERSHIP	7 business days
Press and media	PRESS	2 business days
Privacy and data-rights inquiry	PRIVACY	3 business days acknowledgement; applicable legal deadlines still control
Security report	SECURITY	2 business days acknowledgement; critical reports prioritized as soon as practicable

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These are acknowledgement targets, not guaranteed resolution times. Business days exclude weekends and company-observed holidays.